Own Technical Service
At Semapro we do not limit ourselves to delivering a piece of equipment and closing the project.
We consider it essential to offer constant technical support, because we understand that what is important is not only that the robot works on the first day, but that it continues to do so without interruption over time.
That’s why, in addition to installing industrial cells or robots, we provide our customers with our own technical service. Without intermediaries, without subcontractors, and without unnecessary detours.
When something does not go as it should, we respond directly. No detours , no bureaucracy.
We install, maintain and accompany. Without intermediaries.
The technical service we offer is designed to be accessible, agile and useful.
We do not work with impersonal systems, eternal forms or levels of attention that delay everything. When a doubt or incident arises, our technicians respond directly.
In addition to support in the event of a breakdown, we also carry out preventive maintenance, remote assistance, on-site interventions if necessary and technical training for your team.
We adapt to what your company needs at all times, with practical solutions oriented towards work continuity.
A team that already knows your system
One of Semapro’s strengths is that we do not outsource the technical side.
The same professionals who were involved in the design, installation and commissioning are the ones who will be there for you when you need support.
That means they already know your working environment, your specific needs and the technical details of your installation.
As a result, we can act more quickly, avoiding unnecessary steps and solving problems based on real knowledge of your system.
We continue when the project ends
We don’t understand a project as something that ends when the handover is signed.
The important thing starts afterwards: when the equipment is put into operation, when adjustments, improvements or simply day-to-day doubts arise.
Being present after commissioning is part of our way of working.
It is not an extra, it is a commitment. Because we believe in stable professional relationships, where technical service brings confidence, not worries.
